Our clients say...

What our clients have to say...

We genuinely care about our clients and are dedicated to providing them with an exceptional experience. Our team of passionate professionals goes above and beyond to ensure that every client receives the highest level of service and attention.

But don’t just take our word for it. Here are some testimonials from our valued clients that speak volumes about their satisfaction:

“Walmsley Estate Agency exceeded my expectations in every way. Their attention to detail, proactive communication, and expert advice made the selling process smooth and stress-free.”Sarah W.

“Janet and the team at Walmsley Estate Agency were outstanding in helping us find our dream rental property. Their knowledge of the local market and commitment to finding the perfect fit for us was remarkable.”Mark and Emma T.

“I highly recommend Walmsley Estate Agency for their exceptional service. Simon and his team went above and beyond to ensure a seamless and successful purchase. They truly care about their clients’ needs and it shows.”John D

What our clients say

Peter Rook – 2023

Eileen McClure Fisher – 2023

Estate Agent clients testimonials
Estate Agent clients testimonials
Estate Agent clients testimonials
Excellent
Lauren S.
I have been a tenant with Walmsley for nearly 3 years and I have always been impressed with the level of service and their attention to care and consideration.

With the help of Beth, Katie and Sam with my move in and the help of the maintenance team (Cara, Leona and Emily) helping me with my questions or queries, I would recommend them to anyone who wants a smooth and easy tenancy. Keep up the good work team Walmsley👍
George B.
I’ve been really impressed with the proactive, helpful team at Walmsley during my move. They made the whole process smooth and stress-free. A special thanks to Katie, Bethany, and Emily for their help so far.
halil S.
I have been renting with Walmsley Estate & Letting Agents for a long time, and I am very happy with their service. The team is always friendly, professional, and quick to help. Whenever I had a problem in the house, they solved it fast and with great communication.

Emily and the team have been especially supportive, and I really appreciate their positive attitude. I feel safe and comfortable as a tenant because they take care of everything properly.

I highly recommend this agency to anyone looking for a reliable and helpful letting service. Five stars from me! ⭐⭐⭐⭐⭐
Robert R.
Cannot fault the Warmsley team in letting the property, and ensuring the tenants meet their responsibilities. Would recommend using Warmsley as a landlord.
Irina K.
An excellent and professional agency. Everything was organised and understandable. The entire process is transparent at every step, and the agents respond promptly to all questions, always providing clear guidance on the best course of action. When needed, they were happy to make adjustments to the tenancy agreement.
During the move-in, Katie helped us check that everything in the property was in order. We spent over three hours on the inventory, and throughout the whole time, we had full support from both Katie and Bethany.
Thank you very much for such a smooth experience!
Annabel V.
We had a fantastic experience using Walmsley to rent a place in Reading! Sam, Beth, and the whole of the team were very helpful and accommodating.
Jem F.
The Walmsley team both lettings and sales are all very friendly and helpful and a pleasure to work with.
E W.
Good rental agency. Very helpful, friendly and professional. Always willing to help. They usually respond quickly to any inquiry.
Susie C.
Warmsley’s representative Tom was excellent; informative, understanding and effective. Great service in my book. Thank you.
31410130
I have been living in a flat arranged through this agent and was impressed with their support. Despite some visa-related issues that made me unsure if everything would be ready before signing, the team did their best until the last moment, and thanks to them, I was able to move in on the planned date.
Kalila C.
Honestly the smoothest move-in I've ever had. The Caversham team have been wonderful.
Not only has the team been incredibly responsive, but they've helped throughout every step, with patience and understanding. I've dealt with a few people since my move in, from general questions to permissions to make changes (like a CityFibre install), but I have to give a particular shout-out to Sam, Emily, Bethany, Cara, and Katie. All of which have helped through out various stages from viewings and questions to move in and logistics. And all of which have been nothing but wonderful to talk to.

Thank you team, the happiest and easiest move I've done to date.
Tom H.
The team at walmsley were really helpful through a challenging house sale. They were patient, professional and friendly. Strongly recommend!
Peter
As first time buyers, we have seen a fair few houses and dealt with numerous Estate Agents. I have to say that Tom and Louisa from Walmsley EA have been the best people we’ve encountered so far.

Extremely knowledgeable, both of them know exactly what we are looking for, are honest in their approach, very communicative and have gone out of their way to assist us. As we continue to look for the perfect first house, I feel we are in the best hands.

Highly recommended
paul S.
Can only say good things about all the staff at Walmsley. I was made to feel that no question was a stupid one. I asked to visit the property a few times after my offer had been accepted, and usually the staff are very busy, but I was always accommodated with my requests. I was always kept up to date with how things were progressing, not once did I have to chase to find things out. So from me, heartfelt thanks go to Emmaura, Louisa, Paula and Oliver who have helped make this sale a stress free one. Would definitely recommend Walmsley to anyone.
alicia M.
Had a viewing of a property with Tom. Good and open communication about the area. Would recommend. Thank you 🙏
G T.
Brilliant experience! We haven't been looking for long but Tom was brilliant showing me around a couple of properties. Gave me all the information about the properties, the area and various connections I had questions about. Would definitely go through Walmsley again and Tom is an asset to the team!
Alicia
The Walmsley team delivers top class service! Everyone patiently answered all our questions and professionally guided us through every step of the process. They are super responsive and go above and beyond to help their clients. Special kudos to Beth and Katie for their attention and exceptional work!
Ruth I.
Best housing/letting agency ever!!! Great, kind and efficient staff, they're ever ready to listen to anything I had to say, quick response and effort to making my rent process and tenancy period worthwhile and comfortable. I'd choose Walmsley Estate Agents over and over again. God bless you all.
Paul C.
Great experience - polite staff, quick responses, accurate details and demonstrates ownership. I was mainly dealing with Emmaura at Caversham branch but also interacted with few others during the purchase. Everyone was very polite and professional and provided the required support to complete the deal. Highly recommended.
Nathan G.
Isabella at Caversham branch,was very polite and help retrieve my parcel.
This was something outside of her role really , but went out of her way to help. Thanks Isabella
Mahmud J.
Beth and Katie were helpful through all processes encountered. It was a good experience with walmsley overall.
Julie B.
The team at Walmsley are friendly and very helpfull. They helped me find a property that is just right for me.
Sophie
Me and my boyfriend moved into a place in Caversham just under a week ago and I can honestly say the service was amazing from start to finish! We’ve had some bad experiences with letting agents in the past so are always a bit sceptical, but we couldn’t have asked for better. The communication was great, always getting regular upsets. The process was smooth, quick and simple and this massively made us feel calmly and just more excited about the move. Thank you so much to the whole team (but especially Katie and Bethany!!)
Liz A.
Just sold through Walmsley Estate agents and can’t recommend them enough. All the team are exceptional, friendly and professional. Paula was happy to answer any questions and went above and beyond to help us. Thank you so much for everything.
Samantha G.
Selling your home is stressful enough, but selling my late mothers home overwhelmed me, I didn't know where to start. When I met Simon he gave me advice on how to prepare the house for market as executor, & not the owner. Simon, Craig, Francesca & Paula kept me updated through the whole process. They were friendly & professional throughout & it sold a lot quicker than I thought it would.
I would definitely recommend. An amazing team who care.
Following on from this sale, I had to sell 2 more properties from my Mothers Estate. They were complex, as they had been Rental properties & I had limited knowledge about them. Again I was guided every step of the way. When I felt stressed Paula always managed to calm things down with her calm, friendly professional manner. An amazing team.
Debbie R.
The Walmsley letting team are fabulous! They take care of their tenants and advocate for them well. They go the extra mile and are professional, supportive and friendly even after you stop being a tenant! I can’t recommend this team enough ! 5 stars from me!
Phyllida M.
This was not a straightforward sale in a tricky market but Craig and his team were pro-active and focused from the start and worked hard to find a good buyer. Importantly for me, they always answered their telephones and emails and never left me wondering what was going on. I would happily recommend them.
Behrad B.
We recently purchased a flat through Walmsley, and I couldn’t be more pleased with the experience. Our sale was particularly complex, but Paula guided us through every step with remarkable professionalism, patience, and care.

She was consistently responsive, clear in her communication, and proactive in resolving issues as they arose. What could have been a stressful process was made significantly easier thanks to her dedication and expertise.

We’re incredibly grateful for all the support and wouldn’t hesitate to recommend Paula and the team at Walmsley to anyone looking to buy or sell property in the area.
Alice F.
Really helpful and friendly team. I definitely recommend. We are renting a house through Walmsley and the house is great and it was a very quick, easy and smooth process.
Thank you!
Laura A.
Walmsley have been great. No fuss; peaceful stay; very professional and responsive. Everyone - especially Bethany, Katie, Sophie and Emily - has been brilliant. Highly recommend!
Lucas Y.
I recently had to move flat from Maidenhead to Reading. Katie, Bethany and the team at Walmsley made the whole process incredible easy! They took me through the property and had great knowledge of both the flat and the area. Once I decided to move, they made the paperwork simple and clear, explained everything to me clearly, always turned up on time and gave me complete confidence that they knew what they were doing and could be trusted. I'm happy to recommend them and will use them again if I ever decide to move from the great flat they helped me find!
Nina F.
Great experience with Sam from Walmsley - she was professional, helpful and patient (I viewed several flats with her before finally settling on one). We are moving to the UK from abroad, so it was really important for us to find the right place to move to - I found the perfect flat thanks to Sam!
Andy C.
First class customer service from the Walmsley team, in the buying, renting out and selling of the property. Very pleased.
Victoria W.
Amazing experience with the lovely team from the very starting point to the moment we got the keys! Huge thanks in particular to Paula who was fantastic with all the project management and communications with us. We couldn’t have done it without you!
Vincent B.
I've dealt with several estate agents in Reading in recent years, and this has been by far the best experience. Everything from viewing the property, to arranging references and checking in was done efficiently. Everyone I have dealt with has been helpful and really friendly - even the wording in the tenancy agreement made me feel valued as a tenant. Walmsley, particularly Sam, have made a potentially stressful experience so much easier and I would be more than happy to use them again if ever I need to.
Shanavas A.
I had an excellent experience with the Walmsley team! They were professional, attentive, and truly went above and beyond to ensure my needs were met. Highly recommend.
The Walmsley team made my property search a breeze! Their friendly and knowledgeable staff guided me through every step.
I was impressed by how efficient the Walmsley team was. They handled everything smoothly and kept me updated throughout the process. Great
"I am extremely satisfied with my experience with the Walmsley team. They provided exceptional service and were always there to answer my questions.
Lorna C.
Walmsley Estate Agents have been incredible! I bought my flat through them five years ago and recently sold it with them as well. Having experienced their service from both sides, I can honestly say it has been an absolute pleasure. Every person I interacted with in the office was warm, friendly, and eager to help. A special shout-out to Emmaura, who went above and beyond to assist me with printing some paperwork. Thank you, Simon and the whole team—your support has been truly outstanding!
Lorna
Iulia I.
I am renting a studio flat from Walmsley and one year almost has gone , all I can say that I do recommend it over any letting agency in Reading. A team of professional and friendly, trustfully people, able to help you any time, and with very good flats, are making a great job daily. Thank you Walmsley people!
Sue P.
The team have been outstanding. We rented through Warmeslys first, our property was managed really well, friendly and thorough We sold through them and again they were great. They have kept in contact and we always knew what was happening. A really good experience.
Sabi P.
Ah every time I go to Walmart, the staff are not only professional but super friendly. They've helped me out loads in the past with advice/sales/rentals. I highly recommend them.
Isobel and Craig have been excellent in providing a fantastic service as well as the rest of the team. Thank you ☺️
Hannah R.
The team at walmsley were very prompt with their communication, particularly Paula who handled our purchase. We received a great service.
Neeraj S.
My experience with Walmsley has been outstanding.
We are very pleased with the quality of service we received while arranging our new let via Walmsley. Katie, Beth and team helped us through the process end to end without any delays.
Dylan G.
We are very pleased with the quality of service we received while arranging our new let via Walmsley. Katie, Beth, and Sam helped us through the process, and were courteous and professional throughout.

They were very friendly, but also thorough. In particular, I would like to point out the extremely detailed inventory check-in document that they provided, which left out no detail; it even included things like minor tears in the wallpaper and marks on the carpet!

The agents we arranged our current (soon-to-be past!) let through were unfortunately much less thorough and less responsive to issues raised. On the other hand, Sam immediately arranged for a plumber to come and investigate a leaky faucet that was noticed during the check-in - far better than others we've worked with.

Overall, nothing I would suggest to improve the process - 5/5.

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